A Simple Key For Telus technical support Unveiled

Each and every one who calls the tech support range is eager to speak to an actual individual without delay.  Not one person desires to need to leap through a maze of questions in hopes of basically becoming set in a que to speak to a real particular person!  

Used to be the chief and The key reason why I are already a loyal Telus custiomer For many years. But This is often about to change!!

• A colleague who is usually a Telus customer confirmed me his program specifics, and he is receiving an analogous prepare for appreciably significantly less with no need to invest in products, which contradicts what Abdul informed me.

I'm endeavoring to renew my Net service after the two 12 months agreement expired. We even have primary cable which I never use and wish to get rid of. It's difficult to do this on the net, as well as phone number for support is extremely properly concealed. I ultimately obtained it from the reseller. I called the number, and listened to AI test to have me to do it on the net, but You can not end employing a service on the web.

How do I discover that man or woman.  I feel I'm likely right into a new billing cycle and I have already been jogging in circles for weeks

• In my conversation with Juan from your loyalty group, I used to be falsely accused of becoming discriminatory Once i referenced An additional Division, which was really offensive and uncalled for. Juan afterwards apologized, indicating which the working experience was completely unacceptable.

I suppose I'm just previous, but I recall a time when you may get in touch with a company, talk to a human without the need of sitting down on hold for several hours, and truly get customer service. Thanks Telus for a great customer experience.

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I have not been so annoyed with a corporation.  It is difficult to acquire solutions from Telus.  My Invoice has long been improved numerous moments since signing up with them a yr back after a promoter came to our door and drew us in with attractive presents.  She even stated Telus would purchase Shaw's deal penalty to move us over.  I regret each individual next of moving.  It's going to take up the majority of the afternoon to speak with an individual at Telus.  Maintain moments estimate an hour or so only being forwarded to an individual and put on maintain for another hour.  My contract settlement exhibits what my Monthly bill needs to be However they arbitrarily alter my Monthly bill to a hundred.

so i called the customer server (Jane) to unravel The difficulty soon after outlining the problem and what It can be take place, The agent just side with her lover and he or she lied with regard to the credits and reductions they faraway from my account as being a loyal customer with Telus and he or she mentioned the credits expired and no more readily available, she Consider i'm Silly, In the event the lower price has expired i must begin to see the expiration date on my Monthly bill like i see on home service Invoice.

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The TELUS group acknowledges Telus technical support that our get the job done spans several Territories and Treaty parts and we're grateful for the normal Understanding Keepers and Elders who will be with us today, all those who have absent prior to us and also the youth that encourage us.

The Television sign has actually been shed considering that Friday, September 27th as well as the technician who showed up yesterday,  September 30th couldn't take care of the problem immediately after modifying the Television cable box and cable. I used to be informed that the Internet Modem needs to be modified much too, but he did not have it.

Hello everyone, I must Get in touch with customer service with regard to modifying a payment arrangement. I planned to know when there is an electronic mail or other way to contact them because I'm Performing, and many moments I endeavor to phone and don't get to talk to another person just before I should cling up.

I’ve hardly ever applied this type of service ahead of, but it absolutely was easy and very helpful. I realized that my issue was about to ruin my total holiday getaway, and you literally saved me.